by Dou Liu, Claudia Alessandra Libbi and Delarame Javdani Rikhtehgar
Conversational agents have been recently incorporated into Virtual Her- itage to provide more immersive and interactive user experience. However, existing chatbot guides lack the capacity to leverage the rich background knowledge graphs (KGs) to provide better interactions between visitors and cultural collections. In this paper, we present a KG driven conversational museum guide that answers vis- itor’s questions and recommend relevant art objects in a virtual exhibition, while modelling user interest to offer personalised information and guidance.